Home
About Us
Products
Support
Sponsorship Promotion


 

Home

About Us

Products

Support

  Warranty

    Fox Fork

    Fox Shock

    Mavic

    Met

    Scott

    Shimano

  Service Center

Sponsorship

Promotion

 

 SCOTT WARRANTY

 

  The SCOTT bikes are made using the most innovative production and quality methods. It is equipped with best components of well known parts suppliers.

Doing so SCOTT warrants for defects in material and/or workmanship for the following periods:
 
1. All Hardtails (MTB or Road)
 
Three years (two years for SCOTT forks).
2. All Dual Suspension Bikes
   (except High Octane)
 
Two years, or up to four years if a maintenance schedule is fulfilled.
See details on Dual Suspension Maintenance Schedule.
3. High Octane
 
Two years.
4. Genius TC Shocks One year, or up to two years if the shock is sent in for maintenance by the end of the first year from date of purchase.
See details on Genius TC Shock Maintenance.



On other products/parts the warranty of the producer remains valid. The warranty period starts at the day of purchase.

In case of a warranty claim the decision to repair or to replace the bike or defective part is up to SCOTT. Wear and tear is not taken into account by the warranty. A complete list of all parts of wear and tear can be found below.

This warranty is limited to the original (first) retail purchaser.

Normal wear, accident, neglect, abuse, improper assembly, improper maintenance by other than an authorized dealer or use of parts or devices not consistent with the use originally intended for the bicycle as sold are not covered by this warranty.

Claims must be made through the authorized dealer from whom you bought the bicycle. All warranty claims must be accompanied with the following:
1. the defective part
2. the original receipt of purchase
3.
completed warranty claim form
    Warranty claim form for bikes/frames
    Warranty claim form for Genius TC shocks
4. bike service or shock maintenance record (in your Owner's Manual) for warranty extension of dual suspension bicycles and Genius TC shocks respectively




PARTS OF WEAR AND TEAR


Parts of wear and tear not covered under warranty:

Chain.
Due to its use the chain is subject to wear and tear. This depends on maintenance and conditions of use of the bike (amount of kilometers, rain, dirt, salt, etc.).
Cleaning and greasing will help to prolong its life but you will have to replace the chain when reaching the wear limit.

Sprockets, chainrings and pulleys
. Due to its use sprockets, chainrings and pulleys are subject to wear and tear.
This depends on maintenance and conditions of use of the bike (amount of kilometers, rain, dirt, salt, etc.).
Cleaning and greasing will help to prolong its life but you will have to replace the chain when reaching the wear limit.

Shifting-and brake cables.
All cables must be surveyed regularly and changed if necessary. This can happen especially when the bike is often standing outside in weather.
In case of small cracks or deformation of the brake surface of the rim while inflating the tires replace the rim immediately.
Rims with wear-out indicators enable the bike user to check easily the condition of the rim. Please have a look concerning this issue on the sticker on the rim.

Tires
. Due to their use tires are subject to wear and tear. This depends on the use of the bike and is influenced by the riding style.
Aggressive braking will reduce the lifetime of the tire dramatically.
In addition check the air pressure regularly and inflate the tire according to the pressure recommended by the producer of the tire which is imprinted on the sidewall of the tire.

Brakepads.
All brake pads, no matter if rim-brake, disc-brake or internal brake are subject to wear and tear due to their use.
This depends on maintenance and conditions of use of the bike (amount of kilometers, rain, dirt, salt, etc.).
Check your brake pads regularly and replace them if necessary.

Rims
. When using a rim brake not only the brake pads are subject to wear and tear. Also the rim.
Because of this please check regularly the rims e.g. when inflating the tires.

Light Systems and reflectors.
A well functioning light system is of a very high importance for your riding safety in public traffic.
Before every ride check front and tail light and the condition of the reflectors.
Light bulbs are subject of wear and tear and we recommend to take some replacements with you in case of failure.

Handlebar grips
. Due to their use handlebar grips are subject to wear and tear, and should be replaced immediately in case they do not fit anymore to the handlebar or get loosen.

Handlebar, stem and seat post.
Handlebar, stem and seat post are under high dynamic forces while riding.
Please check these parts regularly for visible cracks or damages and replace them if necessary.
In addition we recommend a periodical replacement (every two years) of these parts when riding often and hard.



See also Scott Service Center

   

 


Copyright © 2004 Kian Hong Cycle Pte Ltd. All Rights Reserved.