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Mavic products that have been
purchased from a Mavic authorized dealer are guaranteed against
manufacturing and material defects for a period of two years from
the date of original purchase, by the original user, under the
following conditions.
Obligations
Mavic will replace or repair the
product or the part considered to be defective by Mavic. This is
Mavic's only liability.
Limitations
1. This warranty does not cover the
consequences of normal wear and tear, damage resulting from
misuse in shipping, storage, accidents, negligence, shocks or
failure to follow instructions for use, improper installation or
installation with incompatible products, poor maintenance,
normal wear and tear, abnormal or improper use, modification or
alteration of the product.
2. The conditions of the Mavic
warranty do not apply to products that have been purchased from
dealers other than Mavic authorized dealers, including the
conformity of products warranty.
3. This warranty is not transferable
and only applies to the original purchaser.
4. This warranty does not cover the
consequences of normal wear and tear of parts that can wear down
such as braking surfaces on rims (with rim braking system),
brake pads, bearings, pawl assemblies, seals, rear derailleur
jockey wheels, batteries, etc.
5. This warranty does not cover
products whose repair has not been authorized by the Mavic
Service Center or its representative in certain countries.
6. This warranty does not cover any
product whose item number or identification has deteriorated or
been removed.
7. This warranty does not apply to "Mavic
Special Service Race" products (products engraved with "SSC" or
for which the serial numbers have been used by the Mavic Race
Department).
Application Procedure
1. The consumer must obtain and fill
out the warranty claim form
[PDF file 104kb] stating clearly the problems prior
to returning the defective product to Kian Hong Cycle through
the authorized dealer.
2. The complete product with proof
and date of purchase (sales receipt) has to be sent in together with
the claim.
3. If approved, the new or
repaired product will be returned to the authorized dealer. |
